Challenges faced by the Taxpayers to view the Notice and orders at GST Portal

I, author CA Arpit Haldia previously posted about the challenges faced by the Taxpayers to view the Notice and orders at GST Portal (@Infosys_GSTN). Based upon the feed back received from the readers, I hereby present the updated list of the “treasure hunt” which a taxpayer is required to make to search for the hidden Notices or replies to the Notice following the series of clues-

Updated List of summary of the issues are

a) Notices in DRC-01B and DRC-01C are placed in Return Compliance under the “Returns” Tab and not even reflected on the “Additional Notices” and “Notices” Tab

b) Reply to the Notices of Registration amendment clarification are to be made from “Registration” Tab under “Application for filing clarifications”

c) Uploading of order and notice in “Additional Notices and orders” Tab rather than “Notices and Orders”.

d) Sometimes notices/orders which are required to be uploaded (as per portal guidelines) in “Additional Notices and Orders” tab in “Notices and Orders” Tab rather than “Additional Notices and orders” Tab

e) Notices for “Refund” can only be seen in “My Applications” Tab and not in either “Additional Notices” or “Notices” and interestingly refund is applied from another tab.

f) New tab has been made for “Notices / Intimations Issued” which covers a summary of the notices issued in “View Notices and Orders” and/or “View Additional Notices and Orders” in the last 60 days.

Interestingly, searching this tab is a task in itself and what is this time limit of 60 days either it should have been 30 days or 90 days which matched with some statutory time limit or as per the due dates in the respective notice or order.

Make no mistake that the taxpayers are yet to master it and any similar instance in any other law is unparallel and people must have lost count of the judgements on this subject.

We duly acknowledge @Infosys_GSTN where the credit is due but then the issues too would be raised with them only as they are at the helm of the affairs.

@FinMinIndia @GST_Council @cbic_india

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Also Read: Analysis of Reversal of Input Tax Credit on retention money withheld against the Invoice in GST