Suggested solution:
You are advised to check your registration status, without login, in the Search taxpayer bar.
- If it is showing as ‘active’ and you are still unable to login, then raise a ticket.
- If the status is ‘cancelled’, then also raise a ticket.
- If the status is ‘inactive’, please contact your Jurisdictional Officer for clarification/guidance.
In order to search contact details of Jurisdictional Officer, please follow the below mentioned path on GST portal: Dashboard> Services> User Services > Contact.
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